Instead of forcing citizens in small towns to carry stacks of documents just to process paperwork or receive official government updates–often hindered by distance, bureaucracy, and time–the Ministry of Home Affairs of the Republic of Indonesia addressed these challenges through the PPID Kemendagri project.
In collaboration with our team, a comprehensive digital platform was born, delivering public information services in one seamless experience, free from the limits of distance and time.
Developed as the mobile version of ppid.kemendagri.go.id, the platform is available on Web, iOS, and Android, enabling anyone to:
With mirroring capabilities across more than 200 cities and districts in Indonesia, this application is more than just technology. It’s a bridge between the government and its people, accelerating information flow and strengthening Indonesia’s commitment to open governance.
Today, what used to be a complicated process has become simple. Citizens only need to open the app, submit their request, and wait for a response–all within one streamlined, secure, and transparent ecosystem.
