BMW Group Indonesia entrusted our team to deliver IT support through a dedicated Team Augmentation service, focusing specifically on their DMS Autoline application. Our team was assigned directly as the first-level support within BMW Group Indonesia, assisting all users of the DMS Autoline system.
In this long-term collaboration, our professionals are responsible for providing technical support, managing routine reporting from dealers to the central office, and ensuring that all processes align with BMW Indonesia’s standards and regulations.
This partnership plays a vital role in maintaining a stable, responsive system performance while supporting the operational efficiency of BMW Group Indonesia in an increasingly digital landscape.